We hope that you will love your Alternative Distribution purchase. 

Please choose carefully as unfortunately, we do not offer exchanges or refunds for change of mind.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees that the products will be of acceptable quality. If your purchase is deemed to be faulty, please contact us at [email protected] for a replacement or refund. Refunds will be processed using the original payment method used to make the purchase.

If you have any questions about our Shipping and Returns Policy that is not covered above, please contact us at [email protected]

Need Help?

Contact us at [email protected] with any questions or concerns related to this refund returns policy. We respond to every email enquiry we receive at [email protected] during business hours Monday to Friday.

alternative distribution contact refund returns
Refund Returns